Refund policy

If you're not happy - neither are we!

Please contact us about any issues with your order at hello@wondercoffeeroasters.com.au.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We have a 10-day refund policy, which means you have 10 days after receiving your item to request a refund. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

Unfortunately, we cannot accept refund requests on gift vouchers.